Effective Date: June 16, 2026
Welcome to Arch City Brass LLC. By accessing our website, purchasing products, or communicating with us, you agree to these Terms and Conditions.
SMS Terms and Conditions
By providing your mobile phone number and opting in to receive SMS communications from Arch City Brass LLC, you consent to receive text messages related to:
• Customer service
• Product inquiries
• Order updates
• Shipping notifications
• Warranty support
• Other business communications
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out of SMS communications at any time.
Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
Privacy Policy
Please review our Privacy Policy at:
https://acbrass.com/privacy-policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Orders and Products
Arch City Brass LLC reserves the right to modify pricing, specifications, availability, and product offerings without notice.
Custom orders, special orders, and deposits may be subject to additional terms communicated at the time of purchase.
Limitation of Liability
Arch City Brass LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, services, or communications.
Contact Information
Arch City Brass LLC
(614) 924-0001
Arch City Brass LLC wants customers to be satisfied with their purchase.
Returns and refunds may be considered on a case-by-case basis.
Custom orders, special-order products, engraved instruments, and personalized items may not be eligible for return or refund.
Customers should inspect all products upon receipt and contact Arch City Brass LLC promptly regarding shipping damage, defects, or order discrepancies.
Approved refunds will be issued to the original payment method when applicable.
For questions regarding returns, refunds, warranty issues, or product concerns,
please contact:
(614) 924-0001
Arch City Brass
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